Broker Support

Stuck with technology? Don’t know what to submit? It’s no problem when you work with your AE and Broker Support. We make problems disappear!

Broker Support
A&D Credentials Request
A&D Access request form
time Weekdays: 8 am to 9 pm EST
phone (704) 444-0877 email
Share your screen and discuss your questions for quick resolution

Login/Password questions

If you did not receive your new access information, first check your Junk folder.

If you cannot log in or forgot your password, please use the option “Forgot password”. You will receive an email with your temporary password and a request to create a new permanent password after logging into the system.

If you need to create a password for one of your employees, please log in to your account, go to user administration (left panel) and create a new user account.


How to use New Partner Portal?

The updated functionality, new features, enhanced flexibility, and much more. Discover how to take advantage of the reinvented Broker Portal in this video. Revolutionize the way you manage loans today!

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Learning Center

Explore our quick guides and tips to optimize your experience with our services on our Learning Center page.