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Important Disclosures

These materials are not from HUD, FHA, the USDA, or the VA. These materials were not approved by any government agency. They are independent of any government agency. We are not in any way affiliated with any organization listed or referenced within this website, including HUDFHAUSDA, or the VA. The inclusion of various education, information, web links, or materials are not an endorsement of the Sender or any of its employees or business partners. 

For information directly from HUD/FHA, visit http://www.hudclips.com. 

For information directly from the VA, visit http://www.benefits.va.gov/HOMELOANS/. 

For information directly from the USDA, visit http://www.usda.gov/wps/portal/usda/usdahome?navid=GRANTS_LOANS. 

Web Based Privacy Policy 

Your privacy is very important to us. Accordingly, we have developed this Policy for you to understand how we collect, use, communicate and disclose, and make use of personal information. 

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. 

  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. 
  • We will only retain personal information as long as necessary for the fulfillment of those purposes. 
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. 
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up to date. 
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. 
  • We will make readily available to customers information about our policies and practices relating to the management of personal information. 

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. 

This short outline includes important aspects of our privacy policy. To review our entire privacy policy, email us at the address on our home page. 

Web Based Customer Complaint Policy 

It is the policy of our company to respond to customer complaints, disputes and issues immediately, to take each complaint seriously, to investigate each complaint – however small it is – immediately and to take remedial actions swiftly. 

As soon as a complaint is received, it is documented and is logged into a special log. The complaint is sent directly to the Customer Complaint Officer or his designate, in order to take action. 

All complaints and records of complaints are kept in a special complaints binder along with all the Customer Complaint Officer’s Quality Control Files and other written policies so employees can easily access them and use them to provide better customer service. Reports on complaints are reviewed during the Customer Complaint Officer’s meetings with our Board. We are focused on providing financial products and services to all customers in compliance with all Federal and State regulatory policies including but not limited to consumer protection, fair lending, and civil rights laws. For more information, contact us at the number on the Home Page. 

Licenses 

A&D Mortgage LLC is an Equal Housing Lender. 

NMLS #958660 (http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/958660) 

A&D Mortgage LLC is licensed by: 

STATE LICENSE
ARIZONA Mortgage Banker License #: BK-1006747
CALIFORNIA Loans made or arranged pursuant to a California Financing Law license: 60D8053270

Licensed by the Department of Financial Protection & Innovation under the California Residential Mortgage Lending Act: 41DB0-58930

COLORADO Mortgage Company Registration
CONNECTICUT #ML-958660 Mortgage Lender License
DISTRICT OF COLUMBIA #MLB958660 Mortgage Lender License
FLORIDA Mortgage Lender Servicer License. License/Registration #: MLD858
GEORGIA Georgia Mortgage Lender License #58815
IDAHO MBL-2080958660 Mortgage Broker/Lender License
ILLINOIS Illinois – Residential Mortgage License #MB 6761475
MARYLAND Maryland – Mortgage Lender License
MICHIGAN #FR0023142 1st Mortgage Broker/Lender/Servicer Registrant
NEW HAMPSHIRE Mortgage Banker License # 23561-MB
NEW JERSEY Licensed by the NJ Department of Banking and Insurance: Residential Mortgage Lender License
NEW YORK Mortgage Banker License # LMB109468
NORTH CAROLINA Mortgage Lender License #L-186481
OREGON Mortgage Lending License
PENNSYLVANIA Mortgage Lender License. License/Registration #: 54518
SOUTH CAROLINA BFI #MLS-958660 Mortgage Lender/Servicer License.
ТЕNNESSEE Mortgage License #215750
ТЕХАS – SML Mortgage Banker Registration
UTAH DFI Residential First Mortgage Notification
VIRGINIA Broker and lender License. License/Registration #: MC-6653