In the mortgage industry, operational efficiency and regulatory risk management are inseparable pillars of success. Efficient operations enable faster closings, lower costs, and better borrower experiences, which are key to staying competitive. At the same time, strict regulatory oversight means even small compliance failures can lead to serious penalties, legal exposure, and reputational harm.
Balancing both is essential: lenders must move fast without cutting corners. That’s why leaders who align streamlined processes with airtight compliance like Lana Izgarsheva are reshaping the industry standard.
While not headline-making, the acknowledgment speaks volumes. Lana’s leadership continues to drive operational excellence, regulatory rigor, and innovation across teams.
The Impact of Lana’s Recognition
Lana Izgarsheva’s recognition shines a spotlight on her steadfast leadership and visionary impact within the industry:
- Advancing Innovation. As COO at AD Mortgage, Lana has spearheaded trailblazing initiatives including the first-ever Automated Underwriting System (AUS) for Non‑Qualified Mortgage (Non‑QM) loans, the proprietary LEADer CRM platform, and the very successful ADvantage Loyalty Program.
- Driving Operational Excellence. Under Lana’s leadership, AD Mortgage implemented processes and embarked in efficiency improvement that matter most to their partners. They increased the speed of deals by adding simplicity and predictability.
- Training and development were reinforced to ensure the quality of team members are elite in their spheres of expertise, which maintained high levels of service at every stage of processes and reduced errors.
- These concerted efforts culminated in a remarkable 40% increase in closings, thanks to workflow optimizations and performance scorecards, all while ensuring uncompromised service quality
- Fostering Growth and Quality. Beyond numbers, Lana has prioritized team development and customer happiness, significantly reducing loan defects and elevating investor confidence through intentional internal training and robust process safeguards.
“Her strategic vision and operational expertise have been instrumental in driving our company’s growth and success. Lana’s ability to navigate complex regulatory landscapes while maintaining a client-centric approach has set a benchmark for our industry.”
— Max Slyusarchuk, CEO of AD Mortgage
Voices from Our Partners
As COO, Lana has built operations that just work. From submission to closing, every step is clear, reliable, and stress-fee – an attribute our partners notice every day.
“From offer to close in less than 30 days! Amazing team of Atul, Doug and Dev made all the process very easy.”
— Vedant Biyani
“AD Mortgage approved one of my loans from application to Clear to Close for 7 days only! Simply amazing and highly recommended!”
— Bissera A. Paskaleva
“They get things done quickly and efficiently… from the AE, Mark Glaser to the underwriters and closers… clear to close in 15 days and closing my loan in less than 30 days.”
— Jacqueline Hernandez
About the Mortgage Star Awards 2025
The Mortgage Star Awards, organized by Mortgage Women Magazine, honor women shaping the future of the mortgage industry. In 2025, Lana Izgarsheva was recognized for her contributions to operational excellence and industry advancement.
