New Customer Payment Portal launches 9/1

This is to inform our borrowers that as part of AD Mortgage’s mission to make our technology more enhanced, we will be introducing a new Customer Portal to manage their loan and payments. The portal has already opened for registration of our new borrowers September 1st, 2022. Starting from September 19th, our existing borrowers will be able to register in the new portal as well.

In the new portal, you will have access to all functions available in the previous A&D Mortgage platform, and we will be providing additional new features and more convenient ways to receive information about your loan.

To get started, you need to register as a new user and fill out a short form with loan account data (name, SSN, loan number, property zip code).

Once you’ve done this, you’ll find all the information you may need:

• Loan Details
• Loan Transaction History
• Tax and Insurance Information

Also, you can easily set up your payment by choosing from the following options:

• Recurring ACH Payment
• One-time ACH Payment

The new Borrower Portal will allow you to calculate your payoff information, as well as access all documents you may need, such as monthly or year-end statements. Please note that if you need docs for previous periods, you’ll have to place a request by filling out a special form in the My Mortgage section of our website.