Partner Support

Stuck with technology? Don’t know what to submit? It’s no problem when you work with your AE and Partner Support. We make problems disappear!

Weekdays: 8 am to 9 pm EST

Share your screen and discuss your questions for quick resolution

Schedule a training

Let us know once you have your first loan to submit
and we will schedule free 1 hour web loan portal training

We can also coordinate with your Account Executive to present our programs and pricing via a Web Presentation

Training Schedule

Login/Password questions

If you did not receive your new access information, first check your Junk folder.
If you cannot log in or forgot your password, please use the option “Forgot password”. You will receive an email with your temporary password and a request to create a new permanent password after logging into the system.
If you need to create a password for one of your employees, please log in to your account, go to user administration (left panel) and create a new user account.

How to Use AIM?